Knowledge Process Outsourcing gives innovative companies an advantage by offering highly specialized, pre-vetted professionals in fields such as finance, accounting, legal, and operations. This allows the customer-facing staff in finance, consulting, legal, accounting, or other professional services to concentrate on strategic opportunities with support of an international team. This isn’t the typical outsourcing, these are highly specialized, pre-vetted professionals who have the experience to deliver high quality work. This type of work is known as Knowledge Process Outsourcing
Knowledge Process Outsourcing makes a huge difference from background work and coordination to direct work for your customers. The KPO staff typically bring work experience and career qualifications that positively impact the business.
Relay Human Cloud provides Knowledge Process Outsourcing (KPO) by offering highly specialized, pre-vetted professionals in fields such as finance, accounting, legal, and operations. However, a unique model and tech-enabled staff evaluations give our clients the best fit for the job and culture.
- Access to Skilled Talent:
Lower interest rates make borrowing cheaper for businesses, enabling companies to secure loans for expansion, new projects, and growth initiatives. This can lead to increased hiring, especially in sectors like construction, manufacturing, and tech, where capital is often required to fund expansion plans.
- Integrated International Teams:
Relay’s KPO model allows businesses to integrate these skilled professionals directly into their teams. The employees work from Relay’s global offices (in countries like India, Honduras, and Mexico) while being fully embedded into the client’s operations. This enables clients to leverage specialized knowledge remotely without the burden of maintaining on-site staff.
- Infrastructure Support:
Relay handles all administrative and operational aspects, including recruiting, onboarding, payroll, and IT support. This allows clients to focus on utilizing the specialized skills of the KPO staff without the hassle of managing day-to-day operational issues.
- Strategic Focus:
By outsourcing complex, knowledge-intensive tasks to Relay, companies can free up their internal teams to focus on core business functions and higher-value activities. Relay’s KPO services ensure that tasks requiring advanced skills, like market research or financial modeling, are handled by experts.
Relay’s approach combines specialized talent, operational support, and infrastructure to deliver a seamless KPO experience, making it easier for companies to outsource high-level business functions effectively.
Relay Smart Hire:
Relay uses science and objective measures to find the candidates most likely to success, focusing on personality traits and aptitude over experience. Three tools combined cover, assessments, candidate profiles, and machine learning matching. Assessments feature a proprietary set of tests (skills, aptitude, and personality) that help us really understand candidates. The data is normalized and usable. Candidate profiles summarize the date-driven elements of a candidate in a format that supports informed decision making. Machine learning matching uses advanced analytics to predict candidate performance by finding patterns in complex data sets that correlate with known outcomes.
Relay’s model combines specialized talent, operational support, and infrastructure to deliver a seamless KPO experience, making it easier for companies to outsource high-level business functions effectively.
