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Olga M

Administration , Sales

call   (214) GO-RELAY / (214) 467-3529

email   Careers@RelayHumanCloud.com

home   San Pedro Sula, Honduras


SKILLS

  • Power BI
  • Communication skills
  • Team Collaboration
  • Leadership
  • Responsible
  • Personal Management
  • Adaptability
  • Conflict Resolution
  • MS Office Package
  • Training and Development
  • Sales Reporting and Analysis
  • Negotiation Skills
  • Problem Solving

EDUCATION

Bachelor’s Degree in Sciences and Humanities

Technological University of Honduras (2011)

LICENSES & CERTIFICATIONS

  • Microsoft Business Applications

ASSESSMENTS

CORE SKILL English Aptitude GeneralAdministration 0 100

PERSONALITY

ISFP-A

Extraverted Introverted Intuitive Observant Thinking Feeling Judging Prospecting

People with ISFP as a personality type are artistic and expressive. They tend to have open minds, approaching life, new experiences, and people with grounded warmth.

PROFESSIONAL SUMMARY

A results-driven Sales Representative with expertise in corporate sales, client engagement, and strategic negotiations. Skilled in developing tailored proposals, driving revenue growth, and building long-term relationships. Demonstrates strong leadership in guiding sales teams to exceed targets and delivering exceptional customer service to enhance satisfaction and loyalty.

PROFESSIONAL EXPERIENCE

Sales Associate

Relay Human Cloud | San Pedro Sula, Honduras | June 2024 - June 2025

  • Received daily client lists and initiated outbound calls to engage potential corporate partners.
  • Conducted corporate sales negotiations, focusing on building long-term business relationships.
  • Developed tailored proposals to align with clients' strategic objectives and corporate goals.
  • Maintained a pipeline of prospective clients to ensure continuous sales growth and opportunities.
  • Monitored sales performance metrics and provided regular updates to senior management.

Sales Supervisor

Allied Global | San Pedro Sula, Honduras| April 2018 -  Oct 2023

  • Led and motivated a sales team to achieve and exceed performance targets. Provided guidance, coaching, and support to team members, fostering a positive and high-performing sales environment.
  • Implemented strategic sales plans to drive revenue growth. Analyzed market trends, identified opportunities, and adapted sales strategies to meet evolving customer demands.
  • Monitored and evaluated individual and team performance against set targets. 
  • Conducted regular performance reviews, identified areas for improvement, and implemented corrective measures.
  • Prepared and analyzed sales reports to assess performance metrics, track key performance indicators, and identify areas for improvement. 
  • Effectively addressed and resolved conflicts within the team or with clients.

Sales Associate

KM2 Solutions | San Pedro Sula, Honduras | Sept 2012 - Dec 2017

  • Engaged customers in a positive and knowledgeable manner, addressing inquiries and providing product information. 
  • Conducted efficient and accurate sales transactions, ensuring a seamless and satisfying experience for customers. Processed payments, handled returns, and maintained a high level of attention to detail.
  • Effectively communicated features, benefits, and unique selling points to customers, contributing to increased sales.
  • Provided exceptional customer assistance by offering personalized recommendations,  guidance, and solutions to meet specific customer needs.
  • Cultivated strong relationships to understand customer needs and preferences.

Customer Service and Sales Agent

Bac Credomatic | San Pedro Sula, Honduras | Aug 2006 - Sept 2012

  • Delivered outstanding customer service by promptly addressing inquiries and resolving concerns in person.
  • Operated cash registers and processed various payment methods, including cash, credit/debit cards, and digital payments.
  • Ensured accurate recording of all transactions and reconciled cash drawers at the start and end of shifts.