AI and Data Science , Information Technology , Operations
(214) GO-RELAY / (214) 467-3529
Careers@RelayHumanCloud.com
Vadodara, India
SKILLS
Python
SQL
Power BI
Advanced Excel
Detail Oriented
Writing Business Reports
Team Player
EDUCATION
Bachelor of Engineering in Computer Science
Parul Institute of Technology (2019)
LICENSES & CERTIFICATIONS
Introduction to Microsoft Excel | Coursera
Excel Efficiency Essentials | Financial Edge
Google Data Analytics | Coursera
Microsoft Office Excel Associate | Microsoft Certified
Excel Efficiency Essentials | Financial Edge
ASSESSMENTS
PERSONALITY
ENTJ-T
People with ENTJ as a personality type are natural leaders. They are charismatic and confident, driving teams toward common goals with strategic thinking and discipline.
PROFESSIONAL SUMMARY
Highly motivated and results-driven Operations Analyst with over 5 years of experience in optimizing business operations, data analysis, and process improvement. Demonstrated expertise in leveraging analytical skills to enhance operational efficiency, streamline workflows, and drive performance improvements across multiple industries. Skilled in Python programming, data analytics, and leveraging technology solutions to support business objectives. Proven track record of contributing to team success by ensuring timely reporting, improving data accuracy, and identifying actionable insights to inform decision-making. Adept at adapting to new challenges and consistently working towards organizational growth and success. Seeking to bring strong analytical capabilities and a commitment to excellence to a dynamic and challenging role within a progressive organization.
PROFESSIONAL EXPERIENCE
Operations Analyst Relay Human Cloud | Vadodara, India | Jul 2022 - Present
Managed and optimized the Education department’s curriculum development and testing processes, ensuring alignment with educational objectives and standards.
Streamlined database management on web portals, enhancing accessibility, accuracy, and efficiency of educational content.
Delivered impactful results by improving the quality and consistency of educational materials and assessments.
Supported the seamless integration of curriculum updates and test data, contributing to the smooth operation of the department’s online platforms.
Jr. Operations Analyst
Stemmons Business Services Pvt Ltd | India | Aug 2019 – Jun 2022
Streamlined operational workflows, significantly reducing process bottlenecks and enhancing service delivery efficiency, leading to improved customer satisfaction and operational performance.
Conducted in-depth data analysis to identify inefficiencies and recommended process enhancements, resulting in a measurable increase in operational productivity.
Coordinated with internal teams to implement system updates and process changes, ensuring smooth integration and minimal disruption to ongoing operations.
Internet Analyst
RevoKarmaHub Software and Services Pvt Ltd | India | Nov 2018 – Aug 2019
Analyzed and optimized internet operations, ensuring improved data accuracy and timely reporting, contributing to enhanced team efficiency and decision-making processes.
Managed data collection and analysis for performance metrics, identifying trends and providing actionable insights to drive operational improvements.
Collaborated with cross-functional teams to ensure seamless communication of internet-based operational issues and implement corrective actions.