Results-driven AI/ML Engineer with hands-on experience designing and deploying AI-powered solutions across EdTech, customer support, fraud detection, and recommendation systems. Proven ability to build high-accuracy models using NLP, LLMs, deep learning, and scalable ML pipelines to drive user engagement, reduce operational inefficiencies, and deliver measurable business impact. Strong background in developing speech-to-text systems, hybrid recommendation engines, and automated customer support platforms. Adept at optimizing model performance, accelerating deployment cycles, and improving precision across diverse machine learning applications.
PROFESSIONAL EXPERIENCE
AI/ML Engineer
Freelancing | India | Sep 2024 – Present
Delivered AI solutions for speech recognition, virtual assistance, and automated support that improved customer engagement and reduced operational load.
Built a real-time speech-to-text system with 95% accuracy, reducing response time and enhancing user interaction.
Developed an NLP-based EdTech tool using LLMs and fine-tuning, which boosted personalized learning outcomes and content relevance.
Created an automated customer support solution leveraging NLP and LLMs, resulting in improved contextual accuracy and faster query resolution.
Machine Learning Engineer
Micro1 | India | Jun 2023 – Aug 2024
Developed a hybrid recommendation system that increased user engagement by 25% and improved conversions by 20%.
Engineered model validation pipelines that reduced conversational AI errors by 20%, enhancing user trust and satisfaction.
Streamlined model evaluation workflows, increasing precision and cutting iteration cycles by 40%.
Software Engineer Trainee (AI/ML)
LinuxWorld Informatics Pvt. Ltd. | India | May 2021 – Sep 2022
Delivered a fraud detection model with 98% accuracy, reducing financial losses by 25%.
Built a user behavior prediction model that achieved 96% accuracy and improved ad targeting efficiency by 22%.
Designed scalable ML pipelines to automate processes and accelerate model deployment across multiple use cases.