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Jose M.

Administration , Customer Success , Operations , Property Management

call   (214) GO-RELAY / (214) 467-3529

email   Careers@RelayHumanCloud.com

home   Mexico City, Mexico


SKILLS

  • Yardi
  • Adobe Creative Cloud
  • ArcGIS
  • AutoCAD
  • Breezeway
  • EnKontrol
  • Excel
  • Guesty
  • Google Suite
  • Hostaway
  • Little Hotelier
  • MS Office
  • Notion
  • Podio
  • QGIS
  • Slack
  • Tableau

EDUCATION

Bachelor of Business Administration

Autonomous Metropolitan University


Extraverted Introverted Intuitive Observant Thinking Feeling Judging Prospecting

PROFESSIONAL SUMMARY

A highly skilled professional with a proven track record in coordinating and executing complex projects across various industries. Expertise in project planning, resource allocation, and timeline management, ensuring projects are delivered on time and within budget. Adept at supporting project teams, fostering collaboration, and ensuring adherence to project specifications. Known for exceptional problem-solving abilities, strong attention to detail, and a commitment to optimizing operational efficiency. Brings valuable insight to streamline processes, enhance communication, and contribute to overall organizational success.

PROFESSIONAL EXPERIENCE

Assistant Property Manager

Relay Human Cloud | Mexico City| May 2025 - Aug 2025

  • Developed and maintained vendor databases, including contact details and active contract information, to ensure accurate and up-to-date records.
  • Collected, organized, and filed property documentation such as utility bills, elevator inspections, and fire safety reports for compliance and accessibility.
  • Prepared Standard Operating Procedures (SOPs) for key vendor services, including snow removal, to streamline operations and maintain consistency.
  • Requested and consolidated vendor quotations for property services (cleaning, pool, concierge, snow removal, landscaping, waste management, etc.), supporting annual budget preparation.
  • Assisted in creating the 2026 property budget by organizing vendor proposals and compiling cost comparisons.
  • Established and structured SharePoint folders to store and manage contracts, invoices, inspections, and other property-related documentation.
  • Built a vendor quotation database to facilitate budget planning and decision-making for the upcoming fiscal year.

Property Project Manager

SEMARNAT | Mexico City| Mar 2024 - Aug 2024

  • Conducted remote sensing and geospatial analysis to support urban development and environmental sustainability initiatives.
  • Produced thematic maps to assist in urban planning and environmental assessments.
  • Developed ecological ordinances to guide policy decisions for land use and conservation efforts in the Alto Atoyac sub-basin.
  • Contributed to land-use planning for the Mayan Train project, ensuring sustainable development practices.
  • Analyzed geographic data to inform environmental impact assessments and planning strategies.
  • Provided support in decision-making processes for urban development by leveraging geospatial tools and ecological data.

Home Inspector

Douglas Elliman Property Management | Mexico City | Mar 2022 - Oct 2023

  • Conducted inspections on 1,500 residential units in Queens, New York, to ensure compliance with NYC Department of Housing Preservation and Development regulations.
  • Implemented enhanced tenant communication strategies to improve hazard reporting efficiency, resulting in significant cost savings on city fines.
  • Recommended and advised on cost-effective property upgrades to increase tenant satisfaction and reduce operational expenses.
  • Identified potential hazards and compliance issues during property inspections and coordinated with appropriate departments for resolution.
  • Provided feedback and recommendations for improving property management practices and tenant relations.

Project Architect (Remote)

APRDELESP | Mexico City | Oct 2019 - Feb 2022

  • Led research on cost-effective, durable, and modular construction solutions for space-constrained environments.
  • Developed architectural designs that optimized building functionality, ensuring long-term sustainability.
  • Translated research findings into practical applications by implementing solutions in nine residential and commercial case studies.
  • Collaborated with interdisciplinary teams to integrate innovative construction methods into real-world projects.
  • Evaluated and tested various construction materials and techniques to enhance project feasibility and cost-efficiency.