A detail-oriented Accounting Assistant with strong experience supporting financial operations through accurate invoice processing, bank reconciliations, and payment management. Skilled in maintaining organized financial records, managing vendor relations, and ensuring compliance with internal policies and accounting standards. Demonstrates proficiency in handling accounts payable, reimbursements, and intercompany transactions with precision and efficiency. Recognized for bringing reliability, analytical thinking, and a proactive approach that contributes to accurate financial reporting and overall organizational efficiency.
PROFESSIONAL EXPERIENCE
Accounts Payable Specialist
Relay Human Cloud | San Pedro Sula, Honduras | Jun 2025 - Oct 2025
Managed the Invoice Register to monitor all vendor payables, ensuring accurate recording of liabilities and timely scheduling of payments.
Processed and maintained the Register of Owner Distributions, managing equity payouts with precision and compliance.
Executed Billbacks and intercompany charges, accurately allocating shared expenses such as utilities to the proper cost centers or entities.
Prepared and generated weekly payment files (ACH and wire transfers) for vendors, integrating accounting system data for secure and efficient bank uploads.
Performed bank reconciliations for multiple accounts, identifying and resolving discrepancies to ensure accuracy and integrity of financial records.
Recorded Ground Rent invoices and payments in the general ledger, maintaining accurate documentation of leasehold obligations.
Registered mortgage principal and interest payments in the accounting system to ensure accurate reflection of loan balances.
Processed employee and vendor reimbursements, verifying supporting documentation and initiating payments in accordance with company policies.
Maintained the Register of Taxes and Fees, ensuring accurate accruals and timely payment of property taxes and other governmental obligations.
Quality Analyst
Call Criteria | Remote | Feb 2024 - Apr 2025
Monitored key performance indicators, including response times and resolution rates, to evaluate the effectiveness of customer service delivery.
Analyzed customer feedback and satisfaction surveys to pinpoint areas requiring service improvement.
Identified and addressed process bottlenecks and service discrepancies that negatively affected customer experience.
Evaluated current procedures to recommend enhancements for more efficient and customer-focused service delivery.
Generated and presented detailed reports summarizing customer satisfaction metrics and service performance data.
Collaborated in cross-functional team meetings to propose strategies for enhancing the overall quality of services offered.