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Eduardo H.

Accounting , Administration , Customer Success

call   (214) GO-RELAY / (214) 467-3529

email   Careers@RelayHumanCloud.com

home   San Pedro Sula, Honduras


SKILLS

  • SAP
  • C++
  • HTML
  • JavaScript
  • MS Office Suite

EDUCATION

Bachelor of Business Administration

Technological University of Hondurasn(2023 - Present)

LICENSES & CERTIFICATIONS

  • Microsoft Business Applications

ASSESSMENTS

CORE SKILL English Aptitude Accounting 0 100

PERSONALITY

ENFJ-A

Extraverted Introverted Intuitive Observant Thinking Feeling Judging Prospecting

People with ENFJ as a personality type are dedicated to positively influencing communities. They are thoughtful and idealistic, striving to contribute to others' well-being and uphold their values.

PROFESSIONAL SUMMARY

A detail-oriented Accounting Assistant with expertise in managing financial transactions, processing payables and receivables, and maintaining accurate records. Proficient in SAP and Excel, ensuring efficient data entry, reconciliation, and financial reporting. Skilled in preparing balance sheets, income statements, and monthly financial reports, providing management with key insights for decision-making. Adept at streamlining accounting processes, ensuring compliance, and supporting overall financial operations.

PROFESSIONAL EXPERIENCE

Customer Service Agent

Itel CX | San Pedro Sula, Honduras | Jan 2024 - Mar 2025

  • Assisted customers in locating and identifying unauthorized charges, providing clear explanations and resolutions.
  • Issued credits in rare cases for unauthorized charges when necessary.
  • Processed refunds for missing items, incomplete orders, or products received in damaged condition.
  • Tracked and updated customers on order statuses, ensuring timely delivery and accurate information.
  • Provided detailed information regarding memberships, billing, and general inquiries.
  • Maintained accurate records of customer interactions to ensure proper documentation and follow-up.

Accounting Assistant

Serconfi H&M | San Pedro Sula, Honduras | Oct 2023 - Oct 2024

  • Processed and uploaded receipts into the accounting system, ensuring accurate classification under payables or receivables.
  • Entered financial data for balance sheets and income statements, maintaining accuracy and compliance.
  • Generated monthly financial reports using SAP and Excel, consolidating key financial metrics.
  • Presented financial reports to management, providing insights for decision-making.
  • Utilized SAP and Excel to analyze and manage financial transactions efficiently.

Administrative Assistant

Fund. Manos Transformando el Puerto | Cortes , HN l Jan 2023 - June 2023

  • Registered publications in the Honducompras system, ensuring compliance with procurement regulations.
  • Created quotation formats to standardize vendor proposals and facilitate the bidding process.
  • Monitored budget execution processes, ensuring proper allocation and tracking of expenditures.
  • Managed and maintained organized records and archives for procurement documentation.