Accounting , Construction , Customer Success , Operations
(214) GO-RELAY / (214) 467-3529
Careers@RelayHumanCloud.com
San Pedro Sula, Honduras
SKILLS
OSCAR
Slack
Zoom
Google Workspace
Microsoft Office 365
Salesforce
Power BI
Oracle
Microsoft Planner
Grandback
MBO
Prezi
Access
Zotero
A2 Software
EDUCATION
Bachelor Degree of Accounting and Finance
Technological University Center
LICENSES & CERTIFICATIONS
Microsoft Business Applications
Bookkeeping Basics | Coursera (2025)
Assets in Accounting | Coursera (2025)
ASSESSMENTS
PERSONALITY
ENTJ-A
People with ENTJ as a personality type are natural leaders. They are charismatic and confident, driving teams toward common goals with strategic thinking and discipline.
PROFESSIONAL SUMMARY
A detail-oriented Accounting Assistant with a strong background in financial reporting, transaction reconciliation, and audit preparation. Proficient in analyzing daily income reports, monitoring cash flow, and ensuring compliance with financial policies. Adept at utilizing Excel and accounting software to maintain accurate records, identify discrepancies, and streamline processes. Skilled in discount control and audit readiness, contributing to improved financial transparency and operational efficiency. A proactive professional committed to supporting accounting functions, enhancing accuracy, and optimizing financial reporting.
PROFESSIONAL EXPERIENCE
Accounts Payable Specialist
Relay Human Cloud | San Pedro Sula, Honduras | May 2024 - Dec 2025
Processed and managed a high volume of vendor invoices (approximately 700–800 per month), ensuring accuracy, completeness, and proper supporting documentation prior to posting.
Reviewed and validated invoice details, including vendor information, invoice numbers, dates, amounts, and approvals, to prevent errors and duplicate payments.
Coded invoices accurately in accordance with internal accounting policies.
Tracked invoices throughout the approval and payment cycle to ensure timely processing and adherence to payment deadlines.
Monitored invoice statuses (pending, approved, and paid) to prevent late payments, duplicate entries, and unrecorded liabilities.
Performed bank reconciliations by comparing bank statements with internal financial records and investigating discrepancies or posting errors.
Conducted cash reconciliations to ensure recorded balances aligned with actual cash activity.
Maintained accurate and organized financial records while supporting internal controls and accounting compliance.
Medical Interpreter
The Workloop | San Pedro Sula, Honduras| Oct 2024 - Mar 2025
Facilitated real-time video interpretation between healthcare providers and patients, ensuring accuracy and clarity in communication to enhance patient care and reduce misunderstandings.
Maintained strict confidentiality and professionalism while managing complex medical conversations, fostering trust between patients and healthcare providers.
Adapted swiftly to diverse medical terminologies and scenarios, delivering precise and prompt interpretation services to streamline consultations and optimize communication flow.
Finance Intern
SO Sotogrande Spa | Cádiz, Spain | Oct 2023 - Mar 2024
Reviewed and analyzed daily income reports, identifying and documenting discrepancies for financial accuracy.
Utilized Excel to track cash and credit card transactions, improving financial transparency.
Created and maintained detailed discount control reports, reducing unauthorized discounts by 10%.
Organized financial records and addressed discrepancies to enhance audit readiness.
Assisted in streamlining compliance processes by improving financial documentation and reporting.
Customer Service Representative
Collective Solutions | San Pedro Sula, Honduras l Aug 2022 - Dec 2022
Provided customers with detailed information on products, services, and policies in English, enhancing satisfaction by 25%.
Managed over 20 calls daily, addressing inquiries, requests, and complaints with professionalism.
Maintained a 95% first contact resolution rate by efficiently resolving customer issues.
Ensured clear and accurate communication to improve customer understanding and retention.
Assisted in enhancing customer experience by delivering prompt and effective support.