Laura S.

PROFESSIONAL EXPERIENCE

Property  Onboarding Coordinator

Relay Human Cloud |  Mexico City, Mexico l 2024 - 2025

• Received, reviewed, and validated contractor invoices against approved tabulators and completed work, approving and forwarding weekly payment reports to the appropriate department.
• Coordinated end-to-end onboarding processes for new property acquisitions, overseeing transitions into repair, remodeling, or listing stages.
• Collected, verified, and maintained essential property data including legal documentation, location details, and inspection outcomes.
• Developed and implemented standardized onboarding checklists and documentation protocols to improve consistency and operational efficiency.
• Maintained effective communication and coordination with internal teams and external stakeholders throughout the onboarding process.
• Classified properties by complexity level to streamline logistics, scheduling, and planning efforts.
• Successfully managed the onboarding of 30+ properties per month, ensuring accuracy, compliance, and timely execution.
• Provided data entry, compliance verification, and cross-team support to facilitate smooth onboarding operations.
• Compiled, analyzed, and reported on property status, occupancy levels, and maintenance trends to support strategic decision-making.

Co-Funder / Property Coordinator

Think Forward Consultants |  Mexico City, Mexico l Oct 2019 - 2024

• Served as the primary liaison for key clients, resolving inquiries and concerns to ensure a seamless onboarding experience.
• Delivered high-quality customer service, fostering strong client relationships and facilitating effective communication between clients and internal departments.
• Cultivated partnerships with key stakeholders, including executives and department heads, to align client-focused initiatives with broader strategic goals.
• Advocated for client-centric projects and strategies that supported both short-term needs and long-term business objectives.
• Conducted market research to identify industry trends and business opportunities, using findings to develop strategic plans aligned with company growth initiatives.

Project Coordinator

Unik Group |  Mexico City, Mexico l 2015 - 2019

• Held a management role in High Bay Warehouse construction projects, contributing to the successful development and execution of international initiatives in Guatemala, the U.S.A., and Mexico.
• Ensured fulfillment of client requirements by proactively identifying, addressing, and resolving issues throughout the project lifecycle.
• Assessed staffing and material needs for High Bay Warehouse projects, managing resources to meet project deadlines efficiently.
• Oversaw construction activities to ensure compliance with engineering standards, safety regulations, and quality expectations.
• Collaborated with subcontractors, stakeholders, and project teams to maintain alignment and effective communication across project milestones.
• Contributed to critical project phases including scope definition, scheduling, budgeting, and setting measurable goals.

Construction Coordinator

Oil & Gas Experience |  Campeche, Mexico l 2007 -  2014

• Supervised construction activities to ensure alignment with engineering specifications and safety codes across both onshore and offshore operations.
• Provided technical guidance to crews during platform hookup and subsea construction to maintain high-quality execution standards.
• Evaluated personnel and material requirements for various project phases, ensuring timely resource allocation for seamless project execution.
• Implemented and managed Health, Safety, and Environmental (HSE) programs to ensure compliance with regulatory and environmental standards.